DTC Chatbot · Ad → Bot → Buy Flow

Ad → Bot → Buy · Scenario Map DTC Chatbot · Every Path to Purchase

Edit

Ad entry channel

Router / classifier

Expert agent (category)

Intent branch

Cart step

Win outcome

Lose / lead outcome

Fallback / retry

Knowledge base · layer of content

Answer engine · search + ground

SAP Hybris commerce

Click any node for the detailed scenario · Esc to close · use scenario buttons to isolate a path